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 Why
should we choose Pretty Chairs?
The decision is ultimately yours but with the combination of quality
products, competitive prices, reliability and excellent customer service
we feel that we offer the complete package for each of our customers.
We are the chair cover company of choice for many of the top hotels
and wedding coordinators throughout the Yorkshire, Derbyshire, Nottinghamshire
and Lincolnshire regions. You might find a cheaper quote elsewhere
but we can provide you with peace of mind of a quality service.
When
did Pretty Chairs start to trade?
Pretty Chairs was born in 2005 by husband and wife team Kate and Richard
Mason. Over the years our business has grown to what it is today and
we are considered amongst many of the top hotels across the region
as South Yorkshire's Premier Chair Cover Company. We listen to what
our customers want if we can not source something then we are pretty
confident that we know who can. Just ask!
What
makes Pretty Chairs products different from the competition?
All of our products have been sourced with quality in mind rather
than going for the cheapest option. Our chair covers are made from
a high quality poly cotton mix and with a single pleat in the reverse
of the cover we feel that this adds an extra touch of class and elegance
to the overall finish. Over the years we have seen many of our competitors
chair covers and we would like to think that ours are of the best
quality available.
What
sash colours are available?
Teal, Dark Purple (Cadbury's), Sage Green, Baby pink, Hot pink, Red,
Claret, Gold, Silver, Lilac, White, Sky blue, Brown, Black, Navy blue,
Aqua, Champagne, Lemon, Purple and Orange. If you require a specific
colour then just let us know as we might be able to source this for
you at an additional cost. For more information on our sash colours
please view our chair cover and
sashes section.
Which
areas do you serve?
We concentrate on providing a first class service to all venues that
fall within the counties of Yorkshire, Derbyshire, Nottinghamshire
and Lincolnshire
Will
Pretty Chairs fit the covers or do we need to fit the covers ourselves?
Pretty Chairs will deliver and dress every chair ensuring a perfect
bow everytime. We will liaise with your venue to arrange a suitable
arrival time, we will ensure that we are there in plenty of time before
your event start time.
Are
we required to pay a damage deposit?
We do not ask for a damage deposit. If any of our hired items are
found damaged beyond repair or missing upon collection then we will
send you an invoice to cover costs.
Do
we need to do anything with the covers after they have been used?
After we have dressed your chairs we shall speak with your venue and
ask the staff to store all hired items ready for us to collect the
next day.
We
have not yet finalised our numbers so we are not sure on exactly how
many chair covers we will need to hire. Can we change the amount required
once we have completed our booking form?
Yes that is no problem we allow for changes to be made to orders up
to two weeks before your wedding day. The final balance will be based
on the total amount of chair covers that you require. Changes made
to orders within two weeks of your big day will not be eligible for
a refund.
When
will you send our final invoice?
We will generate your final invoice at 28 days before your wedding
day. At this point we shall call you to confirm the final numbers
and also we shall call your venue to confirm arrangements.
Is
VAT applicable to the hire prices?
No
What
method of payments do you accept?
Our preferred payment option is electronic bank transfers. We also
accept cheques made payable to ‘Pretty Chairs’ or cash.
If you wish to pay via bank transfer/bill payment then please contact
us for further information.
I'm
not sure about the dimensions of the chairs at our venue?
This is a common dilemma so if we have not already visited your venue
in the past then we shall send you our sample chair covers for you
to fit on the chairs at your venue that you will be using. There is
no additional charge for this service. We will enclose a stamped addressed
envelope with the samples for you to post the covers back to us once
you have tried them on your chairs. We ask that you return the sample
covers back to us within 2 weeks of being issued.
Do
we need to send our 25% deposit with our booking form?
We will send your order confirmation form once we have received your
completed booking form and this includes an invoice for your 25% deposit.
However, if you prefer it you can send us your deposit with your booking
form.
Will
we receive a receipt for our deposit?
Separate receipts will not be issued unless you request one from us.
Your final invoice will detail what deposits have been paid.
Do
you have a showroom for us to view the quality of your chair covers
and sashes?
We do not have a showroom as such but you are welcome to visit us
at our office to view our products and discuss your requirements.
Please contact us to arrange an appointment.
How
do we know that Pretty Chairs offer a reliable service?
We have covered 1000's of weddings and our attendance record is 100%.
We have a fair and honest business ethos and you are more than welcome
to contact any of our past customers that have left comments in our
guestbook area. We want all of our
customers to feel assured of our services and to enjoy the whole planning
experience.
If
you have any other questions please do not hesitate to contact
us.
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FAQ
